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Volunteer Job Information

Care Worker

Town : Bundaberg
Title : Hospital Meet and Greet Volunteer (Unpaid)Ref#012
Job # : 702
Ref # : 012
Role resposibilities: - Assist patients and visitors to the hospital by directing or escorting them to their destination within the hospital - Provide information on patients whereabouts to visitors - Assist outpatients to scan in for their appointments. - Phone to arrange the transportation buggy to pick up patients to be taken elsewhere in the hospital grounds - Phone hospital staff to arrange for wheelchair if required - Ensure waiting areas are stocked with reading material - Arrange for Trauma Teddys to be delivered to the hospital - Ensure an open, positive, respectful and constructive style of communications in all interactions - Liaise with the staff of the facility and represent Red Cross professionally to clients, their families, other staff and volunteers - Maintain the Meet 'n' Greet desk day books Knowledge, skills and experience: - Ability to participate in training - Good listening and communication skills - An understanding of the importance of confidentiality - Ability to communicate with a diverse cross section of the community including older people and care facility staff - Ability to travel to hospital - Be responsibly fit and healthy (some walking involved)

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